Search above, or browse through the topics below to find answers to your questions
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Account & Subscriptions
- Home Delivery & Digital Subscription
- Report missing delivery
- Temporarily stop delivery
- Change your delivery address
- Link a print subscription account for unlimited digital access
- Pay for your subscription
- How to cancel your subscription
- Subscription
- How to Use Gift Articles
- How to Find your Apple Relay Email
- How to Stop using Sign in with Apple
- How to Sign in with Apple
- Which subscriptions include a bonus subscription?
- I can’t find the e-mail with account how to login in. Is there another way for me to access it?
- My Profile
- Reset your Password
- My newsletters are not being delivered
- Unsubscribe or change e-mail newsletters and alerts
- Unsubscribe from e-mail newsletters and promotions
- How to update your account
- How do I contact AD about PostPoints related questions
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Website & Mobile Apps
- Mobile Apps
- Changes to our Mobile Apps
- Get AD on a mobile device
- Print Edition App
- Link a subscription purchased through an app store
- TV Apps
- How To Download The Apple TV App
- How To Download The Fire TV App
- Web Site
- How to turn on JavaScript
- How to allow cookies
- Steps for disabling ad blockers
- How to turn off private browsing
- e-Replica
- Why can’t I find e-Replica on washingtonpost.com anymore?
- How do I download the AD app?
- Will the AD app allow me to save stories and have stories read to me like e-Replica?
- How do I change (or increase) article text size in the Print Edition of the AD app?
- Video & Closed Captioning
- Closed Captioning on videos
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Policies & Permissions
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General
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Enterprise
- Prospective Clients
- What is an Enterprise Group Subscription?
- Is remote access possible with an Enterprise Subscription?
- What is the price of an Enterprise Group Subscription?
- Can we set up an Enterprise account for Print/Home Delivery?
- How do you contact the Enterprise team for Group Subscription inquiries?
- I think my company has an Enterprise Subscription, what do I do?
- Existing Clients
- How do I activate my Enterprise Group Subscription?
- Troubleshooting tips